Client-Oriented Collaboration for the Agency Model
AM-i for the Agency Model: Putting the Customer at the Heart of Collaboration
The Agency Model requires a system that prioritizes the customer experience while enabling optimal collaboration between manufacturers and agents. With AM-i, you create a seamless chain where every step, from lead follow-up to delivery, focuses on providing an exceptional customer experience. Real-time insights and standardized processes ensure both manufacturers and agents serve the customer optimally.
What Does AM-i Offer for the Agency Model?
- Customer-focused processes: Ensure that customers receive a consistent and personalized experience, regardless of the touchpoint.
- Real-time inventory management: Provide agents with up-to-date vehicle data for the best service.
- Brand consistency: Uniform communication and messaging create a strong brand experience.
- Flexible control: Centrally determine the strategy while giving agents the freedom to execute locally.
- Corporate integrations: Leverage systems such as Salesforce, Snowflake, and Twilio for maximum efficiency. Additionally, AM-i seamlessly supports e-signing with Scrive and DocuSign, enabling quick and easy digital agreement finalization.
- Automate time-consuming tasks: Such as vehicle registration, inventory allocation, deregistration, and price management, freeing up more time for the customer.
- Direct integration: Unlock opportunities through existing infrastructures – with you in control.
Discover the Power of AM-i for the Agency Model
AM-i brings manufacturers and agents together with tools for collaboration, insights, and efficiency – always keeping the customer at the center. Request a demo today and experience how AM-i can empower your organization!
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Custom Modules for the Agency Model
Carstock
Manage vehicles centrally and make the national inventory commercially available for agents, always focused on the customer.
Leads
Efficient lead follow-up enabling manufacturers and agents to serve the customer optimally together.
Sales
Optimize collaboration between manufacturer and agent in the sales process with a focus on the customer.
Insights
Real-time data and benchmarks to optimize customer focus and collaboration between manufacturer and agent.
Workflows
Automate complex processes and support collaboration between manufacturer and agent with the customer at the center.
Omnichannel
Manage customer communication consistently and effectively within the agency model, always keeping the customer at the center.