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Omnichannel: All Customer Communication, Always Within Reach


AM-i Omnichannel: All Communication, One Overview

With AM-i Omnichannel, all customer communication becomes instantly accessible. Communicate from one central environment across all channels, such as SMS, WhatsApp, Email, and Telephony. Whether it’s incoming or outgoing communication, AM-i Omnichannel provides a complete overview of your customer interactions.

Why Choose AM-i Omnichannel?

  • Complete overview: All communication channels bundled in one environment.
  • Incoming and outgoing communication: Gain full insight into both incoming and outgoing calls, messages, and interactions.
  • Seamless integrations: Works with almost any VOIP system and directly connects with your email, WhatsApp Business account, and phone numbers.
  • Smart AI features: Automatically generate summaries and transcripts of phone calls.
  • Roles and permissions: Define which communications are visible to each employee, tailored to their role.
  • Relevant context: Instantly see the current vehicle, desired vehicle, lead status, and more during customer conversations.

Powerful Features of AM-i Omnichannel

  • Centralized communication: Manage SMS, WhatsApp, Email, and phone calls from one platform.
  • Incoming and outgoing communication: Always have full visibility of all customer interactions, including history.
  • Call recordings and conversation summaries: View automatically generated summaries and recordings for complete transparency.
  • Document sharing: Easily share relevant documents during customer communications.
  • AI support: Let AI automatically generate summaries of recent customer interactions.
  • Contextual work: Always have relevant customer information, such as vehicle data and process status, in view.
  • Flexible access: Role-based visibility ensures everyone sees what they need without unnecessary information.

Discover the Power of AM-i Omnichannel

AM-i Omnichannel ensures efficient and targeted communication with your customers. Equip your team with the tools to make every conversation smooth and professional. Request a demo today and experience the benefits of AM-i Omnichannel!

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Combine AM-i Omnichannel with

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Carstock
Easily manage all your vehicles, from inventory management to advertising, with real-time updates.
icoon
Leads
Optimize lead follow-up with automated workflows and real-time insights. No opportunities lost.
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Sales
Boost your sales with a complete overview of all sales processes, from quotation to delivery.
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Insights
Gain real-time insights into performance, revenue, and customer behavior at operational, strategic, and management levels.
icoon
Workflows
Automate business processes and streamline tasks for a more efficient organization.
AM-i not only saves a significant amount of time but also ensures a consistent way of working. It is also user-friendly, fast, and easy to navigate!
Wouter Broekema afbeelding
Wouter Broekema
Cross-location sales manager at ABD
AM-i provides a huge time savings. This way, our sales team can fully focus on their added value: personal advice to our customers. Stick to what you do best.
Niels de Feijter afbeelding
Niels de Feijter
Commercial Manager at Van Tilburg-Bastianen Groep
AM-i helps us get our inventory online efficiently and with high quality. With minimal effort, we achieve maximum exposure for our new stock.
Edwin de Groot afbeelding
Edwin de Groot
Commercial Director at Muntstad
It may sound unbelievable, but AM-i was active for less than a day and we were already overwhelmed with leads, more than we could handle. Automating your advertising process works, that's clear.
Maurice Elenbaas afbeelding
Maurice Elenbaas
Marketing at Auto Poppe
I have not seen such an advanced online sales tool in automotive Europe before.
Clem Dickmann afbeelding
Clem Dickmann
CEO at Aumacon Mobility Market Intelligence
With AM-i, our focus is fully on the customer. All our cars are available for sale in real-time, and our inventory is always accurate. The result is the first measurable order within a day.
Alex Vermare
Salesperson at Tramper Goes
Universal, accessible, and complete; AM-i seamlessly integrates with your current systems; with immediate results.
Robin Jongerius afbeelding
Robin Jongerius
Deputy Director at Hans Jongerius
Now is the time to innovate. AM-i ensures that companies in the automotive industry fully realize their potential, as seen in the structural improvements in the pilots and the enthusiasm of our customers.
Sjoerd Schipaanboord afbeelding
Sjoerd Schipaanboord
Automotive strategist at Commandos B.V.
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