Omnichannel: CRM System for Car Dealerships

AM-i Omnichannel: All Communication, One Overview

With AM-i Omnichannel, all customer communication becomes instantly accessible. Communicate from one central environment across all channels, such as SMS, WhatsApp, Email, and Telephony. Whether it’s incoming or outgoing communication, AM-i Omnichannel provides a complete overview of your customer interactions.

Why Choose AM-i Omnichannel?

Complete overview: All communication channels bundled in one environment.
Incoming and outgoing communication: Gain full insight into both incoming and outgoing calls, messages, and interactions.
Seamless integrations: Works with almost any VOIP system and directly connects with your email, WhatsApp Business account, and phone numbers.
Smart AI features: Automatically generate summaries and transcripts of phone calls.
Roles and permissions: Define which communications are visible to each employee, tailored to their role.
Relevant context: Instantly see the current vehicle, desired vehicle, lead status, and more during customer conversations.

Powerful Features of AM-i Omnichannel

Centralized communication: Manage SMS, WhatsApp, Email, and phone calls from one platform.
Incoming and outgoing communication: Always have full visibility of all customer interactions, including history.
Call recordings and conversation summaries: View automatically generated summaries and recordings for complete transparency.
Document sharing: Easily share relevant documents during customer communications.
AI support: Let AI automatically generate summaries of recent customer interactions.
Contextual work: Always have relevant customer information, such as vehicle data and process status, in view.
Flexible access: Role-based visibility ensures everyone sees what they need without unnecessary information.

Discover the Power of AM-i Omnichannel

AM-i Omnichannel ensures efficient and targeted communication with your customers. Equip your team with the tools to make every conversation smooth and professional. Request a demo today and experience the benefits of AM-i Omnichannel!

Combine AM-i Omnichannel with

Carstock

Easily manage all your vehicles, from inventory management to advertising, with real-time updates.

Leads

Optimize lead follow-up with automated workflows and real-time insights. No opportunities lost.

Sales

Boost your sales with a complete overview of all sales processes, from quotation to delivery.

Insights

Gain real-time insights into performance, revenue, and customer behavior at operational, strategic, and management levels.

Workflows

Automate business processes and streamline tasks for a more efficient organization.

AM-i not only saves a significant amount of time but also ensures a consistent way of working. It is also user-friendly, fast, and easy to navigate!

Wouter Broekema

Cross-location sales manager at ABD

AM-i provides a huge time savings. This way, our sales team can fully focus on their added value: personal advice to our customers. Stick to what you do best.

Niels de Feijter

Commercial Manager at Van Tilburg-Bastianen Groep

AM-i helps us get our inventory online efficiently and with high quality. With minimal effort, we achieve maximum exposure for our new stock.

Edwin de Groot

Commercial Director at Muntstad

It may sound unbelievable, but AM-i was active for less than a day and we were already overwhelmed with leads, more than we could handle. Automating your advertising process works, that's clear.

Maurice Elenbaas

Marketing at Auto Poppe

I have not seen such an advanced online sales tool in automotive Europe before.

Clem Dickmann

CEO at Aumacon Mobility Market Intelligence

With AM-i, our focus is fully on the customer. All our cars are available for sale in real-time, and our inventory is always accurate. The result is the first measurable order within a day.

Alex Vermare

Salesperson at Tramper Goes

Universal, accessible, and complete; AM-i seamlessly integrates with your current systems; with immediate results.

Robin Jongerius

Deputy Director at Hans Jongerius

Now is the time to innovate. AM-i ensures that companies in the automotive industry fully realize their potential, as seen in the structural improvements in the pilots and the enthusiasm of our customers.